Receptionist 300 visualizaciones

Full job description

We required a Receptionist, a responsible and very sociable one, ready to develop and grow with us. If you are interesting, responsible with active personality. You truly loves and knows how to socialize, we will be glad to accept you into our team!

Responsibilities of a Receptionist:
Achieve positive outcomes from Guest queries in a timely and efficient manner.
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
Demonstrate a high level of customer service at all times.
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.

REQUIREMENTS :

● Proven work experience as a Receptionist, Front Office Representative or similar role
● Proficiency in Microsoft Office Suite
● Hands-on experience with office equipment (e.g. fax machines and printers)
● Professional attitude and appearance
● Solid written and verbal communication skills
● Ability to be resourceful and proactive when issues arise
● Excellent organizational skills
● Multitasking and time-management skills, with the ability to prioritize tasks
● Customer service attitude
● High school degree; additional certification in Office Management is a plus

FUNCTIONS:

• Preferred Language of Resume/Application: English.
  Employment type: permanent, (Full Time)
  0-1 year minimum proficiency experience.
  Average level in English.
  Monthly Salary: 4,500GBP and above depending on level of experience.
  Positive attitude.
  Good communication skills.
  Ability to work under pressure.
  Ability to work on own or in teams.

WORKING HOURS: 9AM – 5 PM

ARE REQUESTING: Eg: Assistant Manager Front Office and Translator